REPUBLIQUE DU CAMEROUN Paix-Travail-Patrie REPUBLIC OF CAMEROON Peace-Work-Fatherland
# MINISTRY OF DEFENCE
# ADMINISTRATIVE PROCEDURES MANUAL
# VOLUME III
# SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
!img-0.jpeg
Produced with the technical support of the Ministry of the Public Service and Administrative Reform
2023 EDITION
ADMINISTRATIVE PROCEDURES MANUAL OF THE MINISTRY OF DEFENCE/SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
2023 EDITION
!img-1.jpeg
H.E. Paul BIYA,
President of the Republic of Cameroon
PRODUCED WITH THE TECHNICAL SUPPORT OF THE MINISTRY OF THE PUBLIC SERVICE AND ADMINISTRATIVE REFORM
ADMINISTRATIVE PROCEDURES MANUAL OF THE MINISTRY OF DEFENCE/SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
2023 EDITION
!img-2.jpeg
DION NGUTE Joseph
Prime Minister, Head of Government
PRODUCED WITH THE TECHNICAL SUPPORT OF THE MINISTRY OF THE PUBLIC SERVICE AND ADMINISTRATIVE REFORM
ADMINISTRATIVE PROCEDURES MANUAL OF THE MINISTRY OF DEFENCE/SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
2023 EDITION
!img-3.jpeg Mr BETI ASSOMO Joseph Minister Delegate at the Presidency in Charge of Defence
!img-4.jpeg Mr Joseph Le Minister of the Public Service and Administrative Reform
PRODUCED WITH THE TECHNICAL SUPPORT OF THE MINISTRY OF THE PUBLIC SERVICE AND ADMINISTRATIVE REFORM
ADMINISTRATIVE PROCEDURES MANUAL OF THE MINISTRY OF DEFENCE/SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
2023 EDITION
!img-5.jpeg
PRODUCED WITH THE TECHNICAL SUPPORT OF THE MINISTRY OF THE PUBLIC SERVICE AND ADMINISTRATIVE REFORM
ADMINISTRATIVE PROCEDURES MANUAL OF THE MINISTRY OF DEFENCE/SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
2023 EDITION
# TABLE OF CONTENTS
GLOSSARY ... 7 LIST OF ABBREVIATIONS/ACRONYMS ... 10 LIST OF CODES ... 11 LIST OF PROCEDURES ... 12 PART ONE: CENTRAL SERVICES ... PUBLIC RELATION, COMMUNICATION AND PROTOCOL UNIT ... 15 MEMORY AND REMEMBRANCE DIVISION ... 20 DEPARTMENT OF REINSERTION AND ASSISTANCE ... 27 DEPARTMENT OF GENERAL AFFAIRS ... 35 PART TWO: EXTERNAL SERVICES ... 41 REGIONAL DIVISION ... 42 DIVISIONAL UNIT ... 43 PART THREE: STANDARD OPERATIONS OF STAKEHOLDERS IN THE PROCESSING CHAIN ... APPENDIX: PRODUCTION TEAM: ...
PRODUCED WITH THE TECHNICAL SUPPORT OF THE MINISTRY OF THE PUBLIC SERVICE AND ADMINISTRATIVE REFORM
ADMINISTRATIVE PROCEDURES MANUAL OF THE MINISTRY OF DEFENCE/SECRETARIAT OF STATE FOR DEFENCE IN CHARGE OF EX-SERVICEMEN AND WAR VICTIMS
2023 EDITION
# PREFACE
The Administrative Procedures Manual of the Ministry of Defence was developed in line with the implementation of the National Governance Programme (NGP) approved on 29 June 2000 by the President of the Republic, His Excellency Paul BIYA.
It should be recalled that one of the main objectives of this Programme, revised in 2005, is to establish a “modern Public Administration” that is efficient; citizen-oriented and truly at the service of the user. It is harmoniously integrated into Cameroon’s 2035 economic and social development strategy, whose reference frameworks include the Growth and Employment Strategy Paper (GESP) and the National Development Strategy 2020 – 2030 (NDS30), among others.